To keep up with the pace of the ever-changing world of digital transformations, businesses adopt a more modern strategy to deliver their products and services to the hands of their customers.
In the retail industry, Walmart is stepping up its game with the newest digital transformation success: voice ordering. It is now possible for customers to shop at Walmart anywhere through voice command devices such as Alexa or Google Home. In the banking industry, J.P. Morgan is entering the metaverse to operate their bank in the virtual world much the same as in reality, allowing customers to conduct transactions, take a loan, and more.
Business digital transformation gives the customers more options to access the product or service which increases the chances of purchase while businesses benefit from the wider sources of data which results in more insights and better productivity.
If you are looking to transform your business digitally, Dirox provides consultation and other services to take you to your destination!
Jumping into business digital transformation can be hard not knowing where to start. What happens in digital transformation and what is gained from choosing to transform your business digitally?
When a business goes through a business digital transformation, changes will happen to four following components: culture, business process, business model, and domain. The company culture has to adapt to the new changes to understand how to handle a wider target market, which is called domain. After the transformation, your business will renew its business process and model.
The term “digital transformation” is often mistaken for other similar sounding terms such as digitization – which makes an activity digital but does not change the business process, and digitalization – which turns your organization into a digital business.
In short, business digital transformation uses digital technology to create new or alter existing business processes, culture, and customer experience. Combined with the perfect strategy, your business can be a leading name in the industry.
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